Etisalat, GTB, Channels TV, Arik Air, Others Win Big At The Nigeria Customer Service Awards

Winners Brochure

The much publicised Nigeria Customer Service Awards held successfully on the 31st day of October '13. "But what remains interesting to us is just how important and ground breaking this event is expected to have on the Nigerian business community" -Abuja City Guide.

Abuja went agog that day as winners of the awards flew in from different parts of the country. The award was held at Bolingo Hotel, Abuja.

The NCSA

A excellent keynote address was given by the founder of the concept Aliyu Ilias to kick start the program, Ilias rightly put it "an award of this kind is overdue" considering that companies have been doing business in Nigeria since independence but no due recognition given to those who value their customers.
The award ceremony which was anchored by God's Pickin is an annual award that celebrates service excellence in Nigeria to recognise companies that deliver effective and exceptional customer service with speakers like John Oyinaka and Professor Park O. Idisi who spoke extensively on "Customer Service Excellence in Nigeria".

AlphaNextMedia Receiving Award From Mr God Knows

Aliyu Ilias and the NCSA Team

The NCSA Coordinator Aliyu Ilias Presenting the award and certificate to Channels TV

Winners emerged from 17 categories which are;
Telecommunications, Banking and Finance, Insurance, Real Estate, haulage and logistics, entertainment, news agency, media, Agriculture and several others were companies.

•Full List of Winners:
•Etisalat-Best Customer Service In The Telecommunication Sector
•Arik Air-Best Customer Service (Airline)
•GTB-Best Customer Service (Banking)
•Channels Tv-Best Customer Service (TV)
•Total-Best Customer Service (Oil & Gas)
Other winners include:
Pathcare
Notore
Leadway Assurance Company
•Cadbury
•Le Meridien Ibom
•FIRS
•Silverbird Communications
•AfterNext Media
•Magnum Trust
•Elizade Motors
•Redstar Express
•Ayeye & Co.
•Emzor Pharmaceutical

Winners with their certificates 1st Batch

The awardees could not but share their joy as they flaunt their awards all over, GTB representative promise to continue the good work and they also hope to come back next year while Etisalat Nigeria thanks the organisers for honouring them. For Notore, the sweetness and the joy within could not be hidding as they keep smiling all through the award ceremony. " This is our first award ever in 15 years" Notore in an interview with AlphaNextMedia Correspondent.
The nomination for the 2013 opened in January 2013 via www.nigeriacustomerserviceawards.com and "by adopting mystery shopper" to set criteria guide.

According to the NCSA Project coordinator Aliyu ilias the award was a success and there were no hanky panky both during nomination and voting periods.

Winners With Their Certificate 2nd Batch

Nomination for next yeart starts January 2014.
For more information about The NCSA please visit:
The Website: www.nigeriacustomerserviceawards.com or The Email: info@nigeriacustomerserviceawards.com
Twitter Handle: @ncs_awards
Telephone: 08052205072, 07032150324, 08072526940.

NCSA Protocols

Opecareem Posing with one of the awards

Tolu Akintaro